Terms of Service
Last updated: [PLACEHOLDER: date]. This is a draft for legal review and is not yet in force.
These Terms of Service ("Terms") govern your access to and use of HeroBrowser, a browser game available at herobrowser.app (the "Service"). By creating an account, signing in, or playing as a guest, you agree to these Terms.
1. Who We Are
HeroBrowser is operated by:
| Trading name | HeroBrowser |
|---|---|
| Legal entity name | [PLACEHOLDER: registered company name] |
| Legal form | [PLACEHOLDER: e.g. B.V., eenmanszaak] |
| Chamber of Commerce (KvK) number | [PLACEHOLDER: KvK number] |
| VAT / BTW number | [PLACEHOLDER: VAT number] |
| Registered address | [PLACEHOLDER: registered address] |
| Support / contact email | [PLACEHOLDER: support email] |
| Country | Netherlands |
See our Company Information page for the same details presented as the required trader identification.
2. Eligibility
You must have the legal capacity to accept these Terms, or the consent of a parent or guardian, to use the Service. [PLACEHOLDER: confirm a minimum age with counsel — the Service does not currently verify age at sign-up.]
3. Your Account
You can play three ways: as a guest, whose progress is stored only in your own browser and never reaches our servers; by signing in with Google; or by registering with an email address and password. You are responsible for keeping your sign-in credentials confidential and for all activity under your account. Guest progress does not transfer automatically to a signed-in account.
4. Virtual Currency — Gold Diamonds
Gold Diamonds are the Service's premium virtual currency. Some Gold Diamonds are earned free through in-game milestones; others can be purchased with real money. Regardless of how you obtained them:
- Gold Diamonds are a limited, personal, non-transferable, revocable licence to use a feature of the Service. They are not property, are not a currency, and carry no monetary value.
- Gold Diamonds cannot be redeemed, exchanged, or cashed out for real money or anything of real-world value, and cannot be transferred outside the Service except through the Trading Post described below.
- We may change what Gold Diamonds can be spent on, how they are earned, and their price, at any time, and may suspend or revoke your licence to any Gold Diamonds or virtual item if you violate these Terms.
See Refunds & Right of Withdrawal for how purchases of Amber Diamonds with real money are handled, including your EU withdrawal rights.
5. Trading Post
The Trading Post lets players list and buy certain gear and materials from one another using Gold Diamonds. Trades are between the players involved; we are not a party to any individual trade beyond operating the platform it runs on. We may cancel, reverse, or void a listing or trade we reasonably believe resulted from a bug, an exploit, or fraud. Nothing tradeable on the Trading Post carries any guaranteed real-world value.
6. Prohibited Conduct
You agree not to:
- cheat, exploit a bug or unintended interaction for personal gain instead of reporting it;
- use bots, scripts, or automation against the Service outside its own built-in auto-battle system, or otherwise interact with our API other than through the Service as provided;
- reverse-engineer, decompile, or attempt to extract the source of the Service beyond what applicable law expressly permits;
- create or use multiple accounts to duplicate one-time milestone rewards;
- sell, rent, or transfer your account, or any Gold Diamonds or virtual item, for real money or anything of value outside the Service;
- dispute a legitimate charge with your bank instead of contacting us first (see Refunds & Right of Withdrawal); or
- harass, impersonate, or abuse other players or our staff.
7. Enforcement & Account Termination
We may warn, suspend, or terminate an account that violates these Terms. Where we terminate an account for a violation of section 6, any remaining Gold Diamonds or virtual items on that account are forfeited without refund, except where a refund is separately required by law or already in progress. Termination does not cancel a purchase refund or chargeback outcome that has already been decided.
8. Intellectual Property
The Service, including its code, art, audio, and design, belongs to [PLACEHOLDER: registered company name] or its licensors. These Terms do not transfer any of that ownership to you; they only grant you a licence to play the Service as intended.
9. Disclaimers
The Service is provided "as is" and "as available." We do not guarantee it will be uninterrupted, error-free, or available at all times, and we may change, suspend, or discontinue any part of it, including Gold Diamonds or the Trading Post, at any time.
10. Limitation of Liability
To the maximum extent permitted by law, our total liability to you for any claim arising from these Terms or the Service is limited to the amount you paid us in the twelve months before the claim arose [PLACEHOLDER: confirm this cap and any carve-outs with counsel]. Nothing in these Terms limits liability that cannot be limited under mandatory law, including liability for fraud or for a consumer's non-waivable statutory rights.
11. Governing Law & Disputes
[PLACEHOLDER: governing law and jurisdiction / dispute-resolution clause, to be set by counsel]. If you are a consumer resident in the European Union, the mandatory consumer-protection law of your own country of residence may still apply regardless of the law chosen here.
12. Changes to These Terms
We may update these Terms from time to time. We will post the revised Terms here with a new "Last updated" date; continuing to use the Service after that means you accept the changes.
13. Contact
Questions about these Terms: [PLACEHOLDER: support email].